Returns & Exchanges
At Elavate Collagen, we want you to feel as confident in your wardrobe as you do in your skin. If your purchase isn't a perfect fit, we offer easy returns on all unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.
Label and Ship
Download and print your prepaid shipping label, affix it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing